Privacy Policy

Your privacy is very important to us. Please review the following to better understand our  practices, the way your information is collected, and how it will be used. The White River Area Agency on Aging, Inc. (WRAAA) is committed to both client and user confidentiality.

Our Commitment to Online Privacy

We understand the specific security concerns of Internet users regarding any information you might provide while visiting the WRAAA web site. Please be sure our commitment to confidentiality extends to our Internet visitors as well.

The Information We Collect

This notice applies to all information collected or submitted on the WRAAA web site. On some pages you may be asked to provide personal information about yourself and/or an older relative or friend regarding services and possible referral for services.  On another page you might provide information to make a donation or contribution.  Any and all information collected is kept confidential; it will never be shared with other parties and is only used by our staff to process your request. 

The Way We Use Information

All the information you provide to interact with WRAAA through its web site is kept confidential. We do not distribute or sell information provided to us by our clients. We have used non-identifying information and aggregate information to help us better design our website. For example, we might determine that X number of individuals visited a particular web page and use this information to better design other web pages.  We use return e-mail addresses to correspond with you regarding your request, but we do not share e-mail addresses with other parties.

How You Can Access or Correct Your Information

You can access all your personally identifiable information we collect online and maintain on file by contacting us.  We use this procedure to safeguard your information.  To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.